Shipping Policy

Dr Ziptip currently ships to the USA.   The new design is currently undergoing testing for Canadian and EU certification.

Orders are processed by a third party vendor in 1-2 business days.

Free USA shipping  in 5-7 business days.

U.S. Return Policy

Dr Ziptip gladly accepts returns of  undamaged or defective merchandise purchased online that were shipped to a U.S. address for a full refund or exchange within 30 days of original purchase. 

Return must be received and processed within 30 days to receive a refund to the original form of payment. 

Refund Policy

Refunds will be made in the form of the original payment. Multiple orders can be returned in the same package. If returns are initiated for each order and all return packing slips are included. Please email us at Please include the reason for the return and the Deliverr order ID. Deliverr will email you a return order label in 5-8 business days.

Once the product has been received, your account will be credited for the purchase price within 3-4 weeks. When using our prepaid label $7.50  will be deducted from your refund.